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The CCNA is where it all starts for Cisco training. With it, you’ll learn how to handle maintaining and installing routers and switches. Fundamentally, the internet is based upon huge numbers of routers, and big organisations that have various regional departments use them to allow their networks to keep in touch.

As routers are connected to networks, find a course that includes basic networking skills – perhaps Network+ and A+, prior to starting your CCNA course. You’ll need some knowledge of how networks operate before getting going with Cisco or you may be out of your depth. Once qualified and looking for work, networking skills will be valuable in addition to the CCNA.

Start with a bespoke training program that covers everything you need to know prior to starting your training in Cisco skills.

We can guess that you’re quite practically minded – a ‘hands-on’ personality type. If you’re like us, the trial of reading reference books and manuals is something you’ll force on yourself if you absolutely have to, but you’d hate it. Check out video-based multimedia instruction if you’d really rather not use books. Research into the way we learn shows that we remember much more when we involve as many senses as possible, and we put into practice what we’ve been studying.

Programs are now found in disc format, where your computer becomes the centre of your learning. Through video streaming, you can sit back and watch the teachers showing you precisely how to do something, with some practice time to follow – in an interactive lab. You really need to look at courseware examples from your chosen company. They have to utilise video, demonstrations and various interactive elements.

Avoiding training that is delivered purely online is generally a good idea. Physical CD or DVD ROM materials are preferable where possible, enabling them to be used at your convenience – it’s not wise to be held hostage to your broadband being ‘up’ 100 percent of the time.

Ask any professional consultant and they’ll regale you with many awful tales of salespeople ripping-off unsuspecting students. Ensure you only ever work with an experienced industry advisor who asks lots of questions to find out what’s right for you – not for their wallet! It’s very important to locate a starting-point that will suit you. With some commercial experience or certification, it may be that your starting point of study is not the same as someone new to the industry. It’s wise to consider a user-skills course first. This can often make your learning curve a little less steep.

An effective training program will have accredited exam preparation packages. Often students can find themselves confused by trying to prepare themselves with questions that aren’t from official sources. It’s not uncommon that the terminology in the real exams is unfamiliar and you should be prepared for this. Ensure that you ask for exam preparation tools that will allow you to verify your comprehension along the way. Practice or ‘mock’ exams help to build your confidence – then you’re much more at ease with the real thing.

Trainees hopeful to kick off an IT career often haven’t a clue which path they should take, or what area to achieve their certification in. Flicking through lists of IT career possibilities is a complete waste of time. The vast majority of us don’t really appreciate what our next-door neighbours do at work each day – let alone understand the intricacies of a specific IT job. To get to the bottom of this, a discussion is necessary, covering many unique issues:

* What hobbies you’re involved with in your spare-time – as they can highlight what areas will give you the most reward.

* Are you hoping to get qualified due to a certain raison d’etre – i.e. do you aim to work based at home (maybe self-employment?)?

* What salary and timescale needs that are important to you?

* Because there are so many ways to train in computing – there’s a need to get some key facts on what makes them different.

* You will need to understand what differentiates each area of training.

To cut through the barrage of jargon, and discover the best path to success, have a good talk with an industry expert and advisor; a person that can impart the commercial reality whilst covering each qualification.

Most training companies will only offer office hours or extended office hours support; not many go late into the evening (after 8-9pm) or cover weekends properly. Avoid, like the plague, any organisations who use ‘out-of-hours’ call-centres – with the call-back coming in during the next ‘working’ day. This is no use if you’re stuck and could do with an answer during your scheduled study period.

If you look properly, you’ll find the top providers who offer online support at all times – no matter what time of day it is. Never make the mistake of compromise when you’re looking for the right support service. The majority of IT hopefuls that can’t get going properly, are in that situation because of support (or the lack of).

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